Therapy can be difficult enough to think about without even considering the financial side. We will answer many of your financial questions here. However, feel free to contact us for more details at 307-509-0772.
I have insurance that might cover my therapy. How do I know?
Insurance companies put the responsibility of knowing exactly what your insurance company will cover or not cover solely on you. With that responsibility, there is also a lot of technical jargon that can really get confusing in trying to understand coverage. To ease your burden, Mind Spa’s billing team will contact your insurance company to verify what your insurance coverage actually is and help you understand your coverage, copays, coinsurance, deductibles, exclusions, limitations, and any other relevant issues. However, your insurance company never guarantees that what they tell us providers is 100% accurate, so it is still in your best interest to call your insurance company to verify and ask questions as well. Your insurance card will have the number for you to contact them on the back of it.
Do you take all insurances?
We accept many insurances; however not all of our providers are in network with all insurance companies. The most common insurance companies we work with are: BCBS, Cigna, Medicare, Medicaid WY, Tricare, Medicaid MT, Allegiance, and First Choice of the Midwest. If you are unsure about your insurance company, feel free to contact our billing specialists!
I don’t have any insurance!! Help!!
With the changes in health care and the implementation of Obamacare, we have seen more people uninsured or at least having insurances with much high deductibles. If you don’t have insurance or have insurance that is really expensive to use, we have a self pay option. The self pay rate is discounted from our standard rates, and it is due at the time of service.
How can I pay for my therapy?
Therapy is an investment in yourself, your well-being, your family’s well-being and the future. We do everything we can to help make the process of therapy smooth and hassle-free. You are able to pay for your therapy (or the portion you are responsible for if you are using insurance) by:
- Cash or Check
- Master Card
We strongly encourage you to take advantage of our automatic payment plan. That way you don’t have to worry about remembering to make a payment at the time of your appointment, remembering to bring in your wallet or purse, and it is especially helpful if you are a guardian/parent of a client!
Do I need to pay for therapy right away?
We know that it can be hard to pay for treatment at the time you get it. However, in order for us to ensure we can continue to provide the amazing services that we are known for, we need to be paid at time of service. A lot of time and energy (on your part and our part) ends up going in to collecting on balances that accrue over time. Therefore, we do expect payment at time of service based on what we reasonably figure out is your responsibility (eg- your copay or self pay fee).
What if I can’t afford therapy?
We are not going to be a fit for everyone, and your local community mental health clinic is specifically designed to provide care for those that don’t have insurance and cannot afford the standard costs of treatment. If you cannot afford therapy at Mind Spa, we will help you find other options in our community.